Concept · AI & automation
AI WhatsApp Assistant
An AI assistant on WhatsApp that answers customer questions from your own documents, takes orders and hands tricky chats to a person. This is a concept project: a design and prototype that shows the kind of software we build.
- Web
- Role
- Concept design and prototype
- Platforms
- WhatsApp, Web
- Status
- Concept project
The challenge
The problem it solves.
Customers message at all hours and expect fast, correct answers. Teams can't reply to everyone, and generic bots frustrate people.
What we built
The pieces that make it work.
Answers from your data
Replies come from your own price lists, policies and FAQs.
Orders and bookings
Takes orders or appointments right inside the chat.
Human handover
Passes a chat to your team the moment it needs a person.
Conversation dashboard
See every chat, common questions and what to improve.
Built with
The stack.
- Claude API
- WhatsApp Business
- Next.js
- PostgreSQL
Start a project
Have something in mind? Let’s build it properly.
Tell us what you’re planning. We reply within one working day with honest next steps — even if that means pointing you somewhere else.